AXA Partners

Customer service

A different kind of customer service job

Our customer service teams are at the front line when it comes to helping those who really need it. Whether customers are contacting us directly or through digital platforms, we need people who take pride in delivering the best customer experience possible.

As a Customer Service Agent, you’re an integral part of a vitally important team. Bring your enthusiasm and ambition and we'll give you the skills you need to become a solutions-driven problem solver who can help make a very real difference to people’s lives when they need it the most.

Featured roles

Customer service agent
Travel
Customer service agent
Health
Customer service agent
Mobility
Customer service agent Home emergency

Grow with us

Christian began is journey with AXA 19 years ago as a Motor Agent. This set the foundation for a career driven by a passion for helping colleagues grow their skills. Over the years, he’s carried this commitment to development into every role he’s taken on at AXA Partners.

  • 2006 - 2016 – Motor Agent and support for technical training 

  • 2016 - 2018 – HR Learning and Development specialist 

  • 2018 - 2024 – HR Learning and Development Manager

  • 2024 - Present – HR Change Manager

Spotlight: Meet our agents

The impact of your work

Sometimes we can’t control life’s events. Discover how AXA Partners are there to help in your times of need.

Whilst on holiday in Los Angeles, prospective parents Georgia and Konstantinos faced their worst fears when Georgia went into early labour. Luckily our AXA Customer Service Agents in Chicago and London were on hand and quickly and compassionately stepped in to ensure everyone concerned received the best care. Join us to find out more about us.